Email Policy

Email Policy

Last Updated: 01/26/2015

The use of services from Website Ministries LLC [hereafter also referred to as “Website Ministries”] constitutes agreement to the Email & SPAM Policy. This policy may change at any time, without notice to you, so please check back often for changes and updates to the Email & SPAM Policy. If at any point you feel you cannot accept this policy, please contact to cancel your account.

Zero Tolerance
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists”, purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.

Outgoing Mail Limit
There is a 500 outgoing email hourly limit per domain. If you send over this amount in any hour, most of the e-mails will bounce back with an undeliverable error. If this occurs, it will then take some time for your account to be able to send again so we recommend waiting at least 1 hour after this issue occurs to begin sending email again.

POP3/IMAP Check Limit
There is a limit of 30 POP3/IMAP checks per hour per each user’s connecting IP address. If you go over this you’re likely to get a wrong password error message or an error stating “login incorrect”. If this occurs, please wait an hour and it will automatically unblock you. To prevent this from happening again, please make sure to disable auto checking or at least set it to something higher such as once every 10 minutes.

Mailing Lists
If you are using a mailing list hosted with us, you must throttle it to only send a maximum of 1 email every 8 seconds. If the mailing list software you’re using does not allow you to throttle you must switch to an application or script that will.

Any mailing list over 900 email addresses that is hosted with us is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1AM – 8AM Eastern Standard Time, Monday through Friday.

Any email list you host with us, must be a Double Opt-In list. This means a user has subscribed for a newsletter or other email marketing messages by explicitly requesting it and confirming the email address to be their own. Confirmation is usually done by responding to a notification/confirmation email sent to the email address the end user specified. The double opt-in method eliminates the chance of abuse where somebody submits someone else’s email address without their knowledge and against their will. You will not be permitted to mail any mailing list that you were given or purchased. In doing so, this will also be considered spamming and may result in termination of the offending account.

Email Scripts must be able to handle and document all information from a double opt-in list, as well as provide an opt-out option to remove bounce backs and un-subscriptions. These removals must take place in a timely manner.

Any unsolicited e-mail being sent will result in suspension or termination of the offending account. We take a zero tolerance stance against sending of unsolicited e-mail and other forms of spam.

Any mailling list MUST comply with all guidelines set forth by the United States government. These can be found at:
http://www.ftc.gov/bcp/edu/pubs/business/ecommerce/bus61.shtm .

SMTP Mailers
No direct SMTP mailers are allowed. An example of this would be a Darkmailer or The Bat!. Any mail should be sent through the local mail server/MTA for further delivery by the server and not done directly by scripts.

SPAM Sites
Sites advertised via SPAM (Spamvertised) may not be hosted with us. This provision includes, but is not limited to SPAM sent via fax, phone, postal mail, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted with us. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.

Website Ministries reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications at its sole discretion.

Website Ministries reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee or any charges incurred for blacklist removal. This cost of the clean up fee is entirely at the discretion of Website Ministries.

Enforcement
The enforcement of the Email & SPAM Policy is at the sole discretion of Website Ministries. If at any time we choose not to enforce the full policy, that will not constitute a waiver of rights for future enforcement or remove any of our rights to enforce the Email & SPAM Policy.

 
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